Who is right

Question 1) When a person goes to restaurant and orders some dish. Does this person/client bring his "lunch-book" and tells to the chef exactly what does he want?

Question 2) When you go to the meat store, do you tell exactly what you want to buy or you let the butcher propose you something?

Question 3) When you order food in restaurant, do they bring you three options of the same food, just with a bit different concept (more spice, less spice and with a lot of garlic)?

It is all about the clients I have - I guess they should tell me exactly what they want in case that they pay only for a specific part of the job, but if they want us to recommend what to do - it costs more and takes much more time.

But no. All clients have some sort of feelings in their guts telling them not to trust research data and analyses, professionals and similar.

Want more stuff about clients and client service, go to work in client service!